Spot it
Someone sees an issue—anything from a leak to a broken light—that needs attention.
Maintenance coordination, simplified
Stop chasing repairs.
Start fixing them.
SpotFix MX gives every facility a simple QR reporting system, an approval layer for managers, and a prioritized work list for the people who fix things.
No app for reporters · Works on any phone · Built for real facilities
LIVE RESPONSE TREE
UrgentSF-2481
Water leaking near lobby entrance
Main lobby · East doors
01
Alex · FacilitiesAlerted now
Sent02
Jamie · ResponseAlerts in 2 minutes
Waiting03
Manager on dutyAlerts in 4 minutes
Waiting✓
One tap accepts the requestEveryone else stays focused.
One clear workflow
From “someone should fix that”
to someone actually fixing it.
Scan it
They scan the posted QR code and send the details in seconds. No app or account required.
Fix it
SpotFix MX applies the approval rule, alerts the right response person, and keeps the repair moving.
Built for shared spaces
One system.
Every kind of facility.
ChurchesOfficesSchoolsProperty teamsCommunity spacesMulti-site organizations
Straightforward site pricing
Choose the workflow
your team needs.
Both plans include one physical site, every internal reporting area, and unlimited people in the roles each plan supports. Choose monthly flexibility or save two months with annual billing.
Core
Report → approve → complete
A clear maintenance workflow for the people who manage the work and the people who fix it.
- Unlimited owners, managers, maintenance technicians, and custodial technicians
- Unlimited public reporters and maintenance requests
- Unlimited rooms, areas, QR codes, and printable signs
- Photo reports, manager approvals, priorities, and activity history
Optional add-onCore Text Alerts
+$15/ monthor +$150/year
Includes 250 outbound texts for manually assigned requests and status updates. Automated escalation and Response Team workflows are not included.ResponseRecommended
Report → escalate → accept → complete
Add an automated response layer for on-call staff, volunteers, and distributed teams.
- Everything in Core
- Unlimited members
- Core Text Alerts included with 250 outbound texts each month
- Scheduled response trees plus off-hours manager email and text alerts
- Coverage-based approval bypass with manager oversight
- Ordered escalation and one-tap acceptance
Additional sites: Each additional physical site is billed at the full Core or Response plan rate.
More texts: $25 per additional 250 outbound notifications on Core Text Alerts or Response. Rooms, buildings, floors, and QR reporting areas inside one physical site are always included; a separate operating address counts as another site.
Three distinct roles
The right work.
The right team.
SpotFix separates repair, custodial, and frontline response work so every request reaches people equipped to handle it.
Maintenance technician
A skilled or assigned facilities worker who diagnoses, repairs, documents, and completes maintenance work.
Leaking toilet · Electrical problem · Broken fixtureCustodial technician
A facilities team member who handles cleaning, sanitation, spills, and supplies to keep shared spaces ready.
Restock supplies · Clean a spill · Sanitize a roomResponse Team member
A staff member, volunteer, or event worker who responds to immediate operational needs, coordinates next steps, and escalates work to the right team.
Frontline help · Reset a room · Escalate a requestQuick ruleLeaking toilet?Maintenance technician.Out of paper towels?Custodial technician.Frontline help needed?Response Team.
Five-person team comparison
No seat math required.
Traditional maintenance platforms commonly charge for each staff login. SpotFix MX includes the people who coordinate, approve, and complete the work.
| Product | Pricing model | Monthly option | Annual option | Five-person annual cost |
|---|---|---|---|---|
| SpotFix Core | Per physical site | $69 / site | $690 / site | $690 |
| SpotFix Core + Text Alerts | Per physical site | $84 / site | $840 / site | $840 |
| SpotFix Response | Per physical site | $99 / site | $990 / site | $990 |
| MaintainX Essential | Per user | $25 / user | $20 / user / month | $1,200 |
| UpKeep Essential | Per user | $24 / user listed | No separate rate shown | $1,440* |
| Fiix Basic | Per user | $45 / user listed | No separate rate shown | $2,700* |
Public USD prices checked September 2026. *UpKeep and Fiix totals annualize their listed monthly rate because a separate annual rate is not published. Products and included capabilities differ; follow each product link for current details.
Start with one location
Ready to pilot SpotFix MX?
Set up your first location and let your team test the complete reporting-to-repair workflow.
Start a pilot →